TOA PAYOH | KOVAN
Maid Agency in Singapore

ARE YOU STRESSED WITH HOUSEHOLD CHORES?

We Are Here To Help.

We understand that every home is unique in its needs and preferences.

At Recruitbee, we take pride in listening and advising our customers with a view to seeking the most suitable foreign domestic helpers for your home care needs.

OUR DIFFERENCE

Our team’s expertise stems not just form its experience in this industry but also from each consultant’s personal experience as employer of foreign domestic helpers.

PROFESSIONAL & COMPASSION

We are committed in listening and truly understanding customers’ placement needs, budgets and post-placement adjustment matters.

QUALITY & COMMITMENT

We understand the preference for a trained domestic helper and our training programme is designed to fulfill the basic duties required of domestic helpers as well as basic information on the common Singapore family culture.

HONEST & REASONABLE PRICE

We understand the need for budgetary control and the operation of our own training programme provides for a lower cost and greater control over training effectiveness.

RESPONSIBLE & CONVENIENCE

We understand the anxiety in urgent placements of domestic helpers and the necessity for added expediency in certain situations.

SUPPORT & GUIDANCE

We understand the frustration that may happen in the initial adjustment period for both the employer and the domestic helper, and thus are able to prepare and counsel both parties.

OUR HELPERS

At Recruitbee, we take pride in listening and advising our customers with a view to seeking the most suitable foreign domestic helper for your home care needs.

At Recruitbee, we want to see happy customers relieved of the stresses from household needs and at the same time we wish to help our domestic helpers obtain gainful employment. Our aim is to operate a socially responsible company where we are honest and responsible to our customers and domestic helpers.

OUR SERVICES

Recruitbee’s wide range of services covers the various stages of engaging a domestic helper, during-employment procedures such as the arrangement for home leave and employment termination procedures including the return of the domestic helper to her home country. 

FOR EMPLOYERS

  • Employment of Fresh / Transfer Domestic Helper
  • Direct Hire of Domestic Helper
  • Repatriation of Domestic Helper
  • Application / Renewal / Cancellation of Passports & Work Permits

FOR DOMESTIC HELPERS

  • Medical Check-Up
  • Settling-In-Programme (SIP)
  • Comprehensive Insurance Coverage
  • Training Courses & Workshops
  • Home-leave processing
We are an established and reliable maid agency that delivers first-class customer service by sourcing and supplying well-trained and experienced Indonesia, Myanmar, Northeastern India and Philippines foreign domestic maids.

PEOPLE ABOUT US

At Recruitbee, we want to see happy customers relieved of the stresses from household needs and at the same time we wish to help out foreign domestic helpers obtain gainful employment.

FREQUENTLY ASKED QUESTIONS

1

Do I need to go through the whole process each time I apply for an Helper?

Yes, you will need to submit a new application each time you intend to hire a foreign domestic worker. For a fuss-free application, approach a maid employment agency to assist you.

2

How do I check an Helpers employment history?

You can check the employment record of a prospective Helper by

– Logging in to WP Online – you will need a SingPass and the Helpers Work Permit number.

– Enquiring through an employment agency.

3

What should I look for when choosing an employment agency for Helper?

When choosing an employment agency to help you with hiring a foreign domestic worker, you must ensure that it is a licensed agency. You should also look at its track record. Indicators of performance include:

– Successful retention rate.

– Total number of Helpers placed by the agency in the previous year.

4

What is the Helpers employment agency responsible for?

If you engage an employment agency (EA) to help you with hiring a foreign domestic worker, the EA is responsible for:

– The Helpers upkeep and maintenance, including accommodation, from her arrival until she is successfully placed for employment, or until she is sent home if unsuccessfully placed.

– Sending the Helper home, and bearing the cost of doing so, if she is unsuccessfully placed.

– Ensuring that you and the Helper sign the safety agreement.

The EA should only place the Helper for employment after she has attended the Settling-In Programme (SIP).

5

What can be counted into an Helpers monthly salary?

The Helpers monthly salary includes basic monthly salary plus any fixed monthly allowances. It doesn’t include salary in lieu of rest days, although employers must still pay their Helpers if they work on a rest day.

– The Helpers upkeep and maintenance, including accommodation, from her arrival until she is successfully placed for employment, or until she is sent home if unsuccessfully placed.

– Sending the Helper home, and bearing the cost of doing so, if she is unsuccessfully placed.

– Ensuring that you and the Helper sign the safety agreement.

The EA should only place the Helper for employment after she has attended the Settling-In Programme (SIP).

6

How do I calculate my Helpers pay in-lieu of a weekly rest day?

You are strongly encouraged to provide your Helper with weekly rest days as it provides her with a physical, emotional, and mental break from work. This helps to improve your Helpers productivity at work.

However, if you and your Helper mutually agree for her to work on her rest day, you must pay her at least 1 day’s salary for each rest day she does not take, on top of her monthly salary.

Note: 1 day’s salary can be calculated by dividing her monthly salary by 26 working days, as there are typically 4 weeks and therefore 4 rest days in a month.

7

I am an Helper who has employment issues. Who can I call?

You can:

– Call the Police at 999 if you are in danger.

– Call the Helper Helpline at 1800 339 5505 to speak to an MOM officer.

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AWARDS AND ACCOLADES

Embassy Philippines
AEAS
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