Our team’s expertise stems not just form its experience in this industry but also from each consultant’s personal experience as employer of foreign domestic helpers (FDWs).
PROFESSIONAL & COMPASSION
We are committed in listening and truly understanding customers’ placement needs, budgets and post-placement adjustment matters.
QUALITY & COMMITMENT
We understand the preference for a trained domestic helper and our training programme is designed to fulfill the basic duties required of domestic helpers as well as basic information on the common Singapore family culture.
HONEST & REASONABLE PRICE
We understand the need for budgetary control and the operation of our own training programme provides for a lower cost and greater control over training effectiveness.
RESPONSIBLE & CONVENIENCE
We understand the anxiety in urgent placements of domestic helpers and the necessity for added expediency in certain situations.
SUPPORT & GUIDANCE
We understand the frustration that may happen in the initial adjustment period for both the employer and the domestic helper, and thus are able to prepare and counsel both parties.
At Recruitbee, we take pride in listening and advising our customers with a view to seeking the most suitable foreign domestic helper (FDW) for your home care needs.
At Recruitbee, we want to see happy customers relieved of the stresses from household needs and at the same time we wish to help our domestic helpers obtain gainful employment. Our aim is to operate a socially responsible company where we are honest and responsible to our customers and domestic helpers.
Recruitbee’s wide range of services covers the various stages of engaging a domestic helper, during-employment procedures such as the arrangement for home leave and employment termination procedures including the return of the domestic helper to her home country.
FOR EMPLOYERS
FOR DOMESTIC HELPERS
At Recruitbee, we want to see happy customers relieved of the stresses from household needs and at the same time
we wish to help out foreign domestic helpers obtain gainful employment.
Doreen did a great job to help us employ a very suitable FDW for my 92 years old father. Very professional and detailed to our requirements.
I had been searching for months for a replacement helper as my current helper have expressed interest to return home. Among various agents I have lined up with, Nadia is the only one who truly understood my needs. I am very satisfied with the services provided by Nadia. It was during the Circuit Breaker period when we decide to get a new helper. With her recommendation and her experience, we managed to get a reliable domestic helper for my family, Ani Fatmawati is very hardworking and has good positive attitude who is adjusting well to our needs and she gets along well with my children too. I am very grateful. Thank you Nadia & Recruitbee! Definitely will recommend you to family and friends.
“Would like to start of by saying that working with Ms Nikki Thio for help in hiring our new helper has been really amazing. She was helpful and patient as our process took a little longer than expected. Highly recommended and I would definitely use her services and this company again. Thank you so much! We really appreciate everything.”
“I chanced upon an advertisement on the available helpers and contacted Recruitbee. Renie whatsapped enquiring on my requirements and we spoke over the phone to let her know that I’m looking for someone who is hardworking, polite, honest and love children.
Had a very bad experience from another agency. So I shared my previous experiences with Renie. And she being a mother herself totally understood my needs.
She gave me a few biodatas to choose from and we had a few videocall interviews all within a week or two before I confirmed my current helper. Renie helped shortlist the helpers that were suitable for the job and she was never pushy, instead very accommodating. The process was very smooth and professional. Everything was documented (requirements, arrangements etc)
We are very happy with our helper. She’s exactly what we expected. She gets along with everyone in the family. Their service is worth every cent we paid for. Renie is very genuine and professional. I had a very good experience engaging them. No regrets!”
“Great Service! Highly Recommended! Recruitbee personnel have been very supportive and helpful in choosing a helper for us! Great follow up too!!”
“Recruitbee is one of the best agency that u have encounter (we have been to many maid agencies!). Tilia is very caring and attentive and most important listen to what you needs.. highly recommended”
“We are very pleased and satisfied with the service rendered by Renie. Renie is a knowledgeable staff and efficient in her work. She is very helpful and prompt in replying messages and providing information.”
“I would like to thank Renie Chua from Recruitbee (Kovan) for her thoughtfulness, responsible and patient towards us. Thanks for the Mid-Autumn Festival Mooncake from Recruitbee! Much appreciates and you’ve made our day!”
“Through friend’s recommendation, I approached Renie of Recruitbee Employment in August 2020 for a FDW. Renie was able to provide me with a good selection of biodata quickly as they have their own training centre in Myanmar, thus she was able to screen their pool of helpers to meet my needs. Due to Covid-19 pandemic, my application was rejected by MOM despite many appeals. All this time, Renie’s helpful and responsive attitude really helped to ease my anxiety and stress. Although I eventually engaged a transfer helper from another agency, I wish to thank Renie for being patient, sincere and not pushy. Rene also went beyond her call of duty to speak with my sister to clarify some immigration issues she had for her helper (not from Recruitbee) during her off day. Indeed a very pleasant experience overall. I will not hesitate to recommend Renie to those who want to hire a FDW.”
“I am very satisfied with the services provided by Recruitbee especially Nadia. It was during the Circuit Breaker period when my husband and I decide to get a helper for our newborn. As this is our first time engaging a helper, Nadia made the process smooth even though there are so many restrictions due to COVID between SG & Indo. She was very helpful and she replies promptly to my inquiries. With her recommendation and her experience, we managed to get a reliable domestic helper for my family, Siti. Siti is very hardworking and has good initiative. She gets along well with my children too. I am very grateful. Thank you Nadia & Recruitbee! Definitely will recommend you to family and friends. To more successful years ahead.”
“Renie is very helpful, patience and professional. She understood our needs and shortlisted the suitable helpers that meet our constrain criteria. Thank you Renie and team of Recruitbee.”
“I was at my desperate moment to find a suitable helper after my helper of 2 years decided not to come back to Singapore after taking her home leave. Since then my agency was not able to help me find another suitable helper. When I saw this newly opened agency, I decided to try my luck. I am very pleased with the services provided to me, especially your staff, Ms Renie. Renie is not only professional, she is very responsive and helpful. She has never fail to provide me her professional advices and she managed to help me find my current Myanmar helper. I am very happy with my helper, thanks to Renie!”
“I had been searching for months for a replacement helper as my current helper have expressed interest to return home. Among various agents I have lined up with, Nadia is the only one who truly understood my needs and diligently and relentlessly searched for me a helper. She was not at all pushy nor did she give up on me. She went all out to find an Ex-Singapore maid and I’m so happy that after months of waiting we finally got a helper who is really of good quality and positive attitude who is adjusting well to our needs. Big thank you to Nadia for her hardwork and assistance and tight follow through to advice me at every step.”
“Great helpful and very friendly staff! Admire their patience in willing to listen to my requirements and worries. So far I don’t have any problem with the maid, so happy that all work out well! Would definitely recommend you to my friends.”
“Our family would like to thanks Renie for her proactive help and professionalism, really appreciate your patience and understanding! Our helper, Ailyn was selected based on her recommendation and she has been a great fit for us. Most importantly, Ailyn loves and dote our precious husky. Good job, Renie and thank you once again!”
1
Do I need to go through the whole process each time I apply for an FDW?
Yes, you will need to submit a new application each time you intend to hire a foreign domestic worker (FDW). For a fuss-free application, approach a maid employment agency to assist you.
2
How do I check an FDW's employment history?
You can check the employment record of a prospective FDW by
– Logging in to WP Online – you will need a SingPass and the FDW’s Work Permit number.
– Enquiring through an employment agency.
3
What should I look for when choosing an employment agency for FDW?
When choosing an employment agency to help you with hiring a foreign domestic worker (FDW), you must ensure that it is a licensed agency. You should also look at its track record. Indicators of performance include:
– Successful retention rate.
– Total number of FDWs placed by the agency in the previous year.
4
What is the FDW's employment agency responsible for?
If you engage an employment agency (EA) to help you with hiring a foreign domestic worker (FDW), the EA is responsible for:
– The FDW’s upkeep and maintenance, including accommodation, from her arrival until she is successfully placed for employment, or until she is sent home if unsuccessfully placed.
– Sending the FDW home, and bearing the cost of doing so, if she is unsuccessfully placed.
– Ensuring that you and the FDW sign the safety agreement.
The EA should only place the FDW for employment after she has attended the Settling-In Programme (SIP).
5
What can be counted into an FDW's monthly salary?
The FDW’s monthly salary includes basic monthly salary plus any fixed monthly allowances. It doesn’t include salary in lieu of rest days, although employers must still pay their FDWs if they work on a rest day.
– The FDW’s upkeep and maintenance, including accommodation, from her arrival until she is successfully placed for employment, or until she is sent home if unsuccessfully placed.
– Sending the FDW home, and bearing the cost of doing so, if she is unsuccessfully placed.
– Ensuring that you and the FDW sign the safety agreement.
The EA should only place the FDW for employment after she has attended the Settling-In Programme (SIP).
6
How do I calculate my FDW's pay in-lieu of a weekly rest day?
You are strongly encouraged to provide your FDW with weekly rest days as it provides her with a physical, emotional, and mental break from work. This helps to improve your FDW’s productivity at work.
However, if you and your FDW mutually agree for her to work on her rest day, you must pay her at least 1 day’s salary for each rest day she does not take, on top of her monthly salary.
Note: 1 day’s salary can be calculated by dividing her monthly salary by 26 working days, as there are typically 4 weeks and therefore 4 rest days in a month.
7
I am an FDW who has employment issues. Who can I call?
You can:
– Call the Police at 999 if you are in danger.
– Call the FDW Helpline at 1800 339 5505 to speak to an MOM officer.
